Privacy policy

Effective 31. 1. 2023

Zaptime s.r.o., (“Zaptime, “we”, or “us”). Registered seat at Novomlýnská 1237/2, 11000 Prague 1, Czech Republic, ID: 17238595, VAT ID: CZ 17238595, company is registered in the Commercial Register maintained by Municipal Court in Prague, Section C, insert 368170.

We recognize the importance of privacy. Our Privacy and Data Protection Notice is designed to tell you, the user, about our practices regarding the collection, use, and disclosure of personal and other information about you or your business that may be provided via this website or collected through our booking form, our application, services or otherwise.

In case of any questions, you can contact us at support@zaptime.app.

Google Integration

Zaptime's use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

We use Google Calendar data to prevent conflicts in bookings/appointments and create events. We offer the integration of multiple calendars to promote more efficient scheduling. Users who book with you will never have access to see your calendar.

We WILL NEVER sell your information to a third party.

How We Collect Data:

We collect data through various means on our website, including but not limited to:

1. Forms: We collect data through forms, such as contact forms and newsletter sign-ups. The information you provide through these forms may include your name, email address, and other contact information.

General Information

By creating a user account via the site, placing an order, subscribing to the newsletter, submitting a complaint, withdrawing from the contract, or simply contacting us, you provide us with your personal data. We guarantee that your data will remain confidential and secure and will not be available to any third party without your permission.

We use our own cookies for the proper functioning of the site.

Detailed information on the processing of Personal Data

A Zaptime User, Attendee, or a third party may voluntarily give us certain information. This can include names, email addresses, and phone numbers; email addresses of other people; the subject of the meeting; and any other information provided to us or as required by the Zaptime User upon scheduling.

Access to third-party accounts

This type of service allows this Application to access Data from your account on a third-party service and perform actions with it. These services are not activated automatically but require explicit authorization by the User.

Google Calendar API

Users may authorize Zaptime to access their Google profile. We use the information from Google calendar to determine when users are free or busy to display the available events in the embeddable Zaptime calendar.

Contacting via newsletter

By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list. Contact list containing the email will receive email messages containing information of commercial or promotional nature concerning this Application. Your email address might also be added to this list due to signing up for this Application or after making a purchase.

Handling payments

We process payments by credit card, bank transfer, or other means via external payment service providers.

Stripe (Stripe Inc)

Stripe is a payment service provided by Stripe Inc.

Your rights

You can review and change your Personal Information by logging into the Website and visiting your account profile page. You may also e-mail us at: support@zaptime.app to request access to, receive, port, restrict processing, seek rectification, or request the erasure of Personal Information held about you by us.

Take note you have the following rights under the GDPR:

• The right to be informed about our collection and use of the Personal Information;
• The right of access to the Personal Information that we hold about you;
• The right to rectification if any Personal Information Processed is inaccurate or incomplete;
• The right to be forgotten, means you may ask us to delete any Personal Information Processed sooner than within the expirations of a limited time of the Personal Information are Processed by us
• The right to restrict the Processing of your Personal Information;
• The right to data portability (obtaining a copy of your Personal Information to use with another service);
• The right to object to us using your personal information for particular purposes; and
• Rights with respect to automated decision-making and profiling.

You may lodge a complaint related to the processing of your Personal Data with the competent data protection supervisory authority, i.e., in the Czech Republic, the Office for Personal Data Protection, with its registered office at Pplk. Sochora 727/27, 170 00 Praha 7- Holešovice. For more information, please visit https://www.uoou.cz.

Data Retention

The Personal Information we receive as described in this Privacy Policy are retained for as long as you use our Services or as necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws. Our retention periods will vary depending on the type of data involved. We do not retain Personal Information longer than 2 years from your last log-in to your account at our Website. When we have no ongoing legitimate business need to Process your Personal Information, we will either delete or anonymize it or, if this is not possible (for example, because your Information has been stored in backup archives), then we will securely store your Personal Information and isolate it from any further processing until deletion is possible.

Cookie Policy

Like most websites and applications, we use cookies to help provide you with the best experience while using our service. The cookies we use are split between the following categories:

1. Essential cookies - which are an essential part of our service and affect the way you can use our site (e.g., security & authentication)
2. Performance cookies - which are used for analytics (e.g., understanding usage on our website)
3. Functionality cookies - which collect information about your device to help you customize our service (e.g., remembering your timezone settings or accessing inline help)